GIFT WITH PURCHASE TERMS AND CONDITIONS
Christmas Returns Policy
To ensure peace of mind during the holiday season, we’re pleased to offer an extended returns period for your Christmas purchases.
All eligible orders placed between Saturday, 23rd November 2024, and Monday, 23rd December 2024, are eligible for return until Tuesday, 8th January 2025.
Eligibility:
- Items must be returned in their original condition, unworn or unused, with all tags, packaging.
- All return requests specific to this policy must be lodged via our Returns Portal prior to Tuesday the 8th January 2025 to be eligible for this extended returns policy.
Exclusions:
- Earrings and other hygiene-sensitive products.
- Items marked as Final Sale.
Refunds will be issued to the original payment method. If the purchase was made with a gift card or voucher, the refund will be credited back to the same.
For more details, please review our full Returns Policy below or contact our team for assistance.
THE AVENUE COLLECTION- FREE GIFT WITH PURCHASE
VALID: FEBRUARY 7TH 2024 - FEBRUARY 21ST 2024
Spend $150 USD on The Avenue Collection and receive a FREE Holly Pyjama Set. Items must be added to cart at the time of checkout to redeem.
All orders placed within conditions of receiving our current Gift With Purchase promotion are valid for regular returns.
If you opt for a refund for your return, your Gift With Purchase item(s) must also be returned in unopened and unworn conditions.
If you decide to return an item without returning the Gift With Purchase item(s), our standard returns policy will be void and a credit note will be provided for your return.
Please note if you need to exchange your item(s) this is subject to availability and is at the customers expense. Due to a high turn over of stock, we are unable to hold any stock until your return reaches our warehouse.